Legal notice

Data Controller within the meaning of the EU General Data Protection Regulation (GDPR) and the Italian Data Protection Code (Codice in materia di protezione dei dati personali – Legislative Decree No. 196/2003 as amended by Legislative Decree No. 101/2018) is:

CAMPERPARK DOLOMITES Candido 3 Srl
Prato alla Drava 1/A
I-39038 San Candido (Italy)
Phone +39 0474 910039
info@camperpark-dolomites.it
candido3@emsmail.it
VAT: IT03291600215
Recipient Code: M5UXCR1

Note on Online Dispute Resolution pursuant to Regulation (EU) No. 524/2013: Consumers have the option to resolve disputes relating to online sales agreements via the European Union’s Online Dispute Resolution platform. You can access the platform here: https://ec.europa.eu/consumers/odr.

Privacy Policy

This Privacy Policy informs you about the nature, scope, and purposes of the collection, processing, and use of personal data on our website. Personal data are all information relating to an identified or identifiable natural person.

Collection and Use of Personal Data: Contact and Inquiry Forms:
When you contact us via email or inquiry form, we collect your name, email address, and message. We use this data exclusively to respond to your inquiry. (Legal basis: Art. 6 (1) lit. b GDPR.)

Online Booking and Contract Fulfillment:
For the booking and handling of your stay, we process the contractual data provided by you—such as name, address, travel dates, and payment information. This data processing serves the performance of the contract. (Legal basis: Art. 6 (1) lit. b GDPR.)

Server and Access Data:
Each time our website is accessed, technical data (e.g., IP address, date and time, requested pages) are automatically logged by our web server. We need these data to ensure the operation, security, and optimization of our offering. (Legitimate interest: Art. 6 (1) lit. f GDPR.)

Cookies and Similar Technologies:
We use only technically necessary session cookies on this website to provide basic functions and manage your session. We do not employ any analytics or marketing cookies, nor do we store any personal usage data. All cookies we use are minimal, secure, and serve solely for the smooth operation of the website.

Disclosure and Data Processing by Third Parties:
Your personal data will only be disclosed to third parties if this is necessary for the fulfillment of the contract (e.g., to payment service providers or IT service providers), you have given your prior consent, or we are legally obliged to do so.

Data Retention Period:
We delete personal data as soon as the purpose of processing has been fulfilled and no statutory retention obligations exist. Tax-relevant records are generally retained for ten years.

Technical and Organizational Security Measures:
We protect your data through appropriate measures, including TLS encryption (HTTPS), access controls, and regular security updates, to ensure the confidentiality, integrity, and availability of your data.

Your Rights:
Under the conditions of the GDPR and the Italian Data Protection Code, you have the right to:

Right of access (Art. 15 GDPR): You have the right to obtain information about which personal data we process.
Right to rectification (Art. 16 GDPR): You may request the correction of inaccurate or incomplete data.
Right to erasure (“right to be forgotten,” Art. 17 GDPR): You may request the deletion of your data under certain conditions.
Right to restriction of processing (Art. 18 GDPR): You may request that processing be restricted, for example if you contest the accuracy of the data.
Right to data portability (Art. 20 GDPR): You have the right to receive personal data you have provided to us in a commonly used, machine-readable format.
Right to object (Art. 21 GDPR): You may object at any time to processing of your personal data on grounds relating to your particular situation.
Right to withdraw consent (Art. 7 (3) GDPR): You may withdraw any consent you have given at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
Right to lodge a complaint: You may lodge a complaint with the Italian Data Protection Authority (“Garante per la protezione dei dati personali”) at http://www.garanteprivacy.it.

Changes to this Privacy Policy:
We reserve the right to amend this Privacy Policy at any time in response to changes in our services or legal requirements. The current version is always available on our website.